The default attachment file size limit in
Microsoft Dynamic CRM 4.0 is 5 MB. There is good reason for this - as a
general rule you should be placing some restrictions on the amount of file data
that can enter CRM so that the database can maintain a reasonable size and so
that performance is optimized. However, your business may find the need to increase this
size a little in order to handle larger file attachments. Here
are the instructions to increase the file size limit to 10 MB. You can go
larger than this, but pay close attention to the table size and performance
over time as you want to keep CRM running as well as possible. Note - even
though the System Settings option looks like this it would apply
to email attachments only, it does apply to "notes" type
attachments as well. Finally, this procedure to change the max attachment size is
not an officially published recommendation, so
use this at your own risk. How to
increase the max attachment size in CRM 4.0:
1. Open the application web.config (C:\Inetpub\CRM\web.config).
2. Locate the <httpRuntime> key within the
<system.web> element and change the values to the following:
<httpRuntime
executionTimeout="9999" maxRequestLength="10240"/>
3. Locate the
<httpRuntime> key within the <system.web> element of the
<location path='MSCRMServices"> element, and change it to the
following:
<httpRuntime
maxRequestLength="10240"/>
4. Save and close the
web.config.
6. Navigate to
Settings | Administration | System Settings.
7. Click the E-mail
tab.
8. Change the maximum
file size (in kilobytes) field to 10240.
9. Click Ok to save
the changes.
10. Perform IISReset.
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